Tia Brown Coaching

Last Updated: October 2025

Tia Brown Coaching (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share when engaging in our coaching services (“Services”).

This Privacy Policy explains how we collect, use, store, and protect your information. By purchasing, accessing, or participating in our Services, you agree to this Privacy Policy.

1. Information We Collect

We collect personal information in the following ways:

Information You Provide

• Name
• Email address
• Phone number
• Billing and payment details
• Intake forms, applications, questionnaires
• Information shared during coaching sessions, emails, or messages

Automatically Collected Information

• IP address
• Browser type and device information
• Website interaction data (via cookies or analytics tools)

Third-Party Services

When payments or communications are processed through third-party providers (e.g., Stripe, email or scheduling tools), we may receive confirmation details related to those services.

2. How We Use Your Information

We use your information to:

• Deliver and manage coaching Services
• Process payments and manage billing
• Communicate regarding sessions, programs, and updates
• Send relevant educational or marketing communications (you may opt out)
• Improve service quality and client experience
• Comply with legal or regulatory obligations

3. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information only with:

• Trusted service providers (e.g., payment processors, email systems, scheduling platforms)
• Legal or regulatory authorities if required by law
• Professionals assisting with business operations under confidentiality obligations

All third parties are required to protect your data and use it only for authorized purposes.

4. Confidentiality of Coaching Information

Personal information and discussions shared during coaching sessions are treated as confidential.

However, confidentiality may be limited where disclosure is required by law, court order, or to prevent harm.

5. Cookies and Analytics

We may use cookies or similar technologies to:

• Improve website functionality
• Analyze traffic and usage patterns
• Enhance user experience

You may disable cookies through your browser settings, though certain site features may not function properly.

6. Data Retention

We retain personal information only as long as necessary to:

• Provide Services
• Meet contractual obligations
• Comply with legal or tax requirements

You may request deletion of your personal data by emailing [email protected], subject to applicable legal requirements.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information.

While we take data security seriously, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Request corrections or updates
• Request deletion
• Opt out of marketing communications

To exercise these rights, contact: [email protected]

9. International Data Processing

If you access our Services from outside the United States, your information may be transferred to and processed in the United States or other jurisdictions where our service providers operate.

10. Children’s Privacy

Our Services are intended for adults only. We do not knowingly collect personal information from individuals under the age of 18.

11. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be effective upon posting. Continued participation in our Services constitutes acceptance of the revised policy.

12. Contact Information

If you have questions or concerns regarding this Privacy Policy, contact:

Tia Brown Coaching
277 7th Street
Brooklyn, NY 11215
Email: [email protected]